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What Is This?

It's a constantly growing, global map of 3,342,499 PokéStops and Gyms for Pokémon GO.

The data is from Outgress (an Ingress analytics system).

not receiving data

Discussion in 'Support' started by TonyJay89, May 11, 2017.

  1. I have not seen any data come in yet and I know the filter is working. I also manually forwarded some e-mails as well and still nothing is loading.
     
  2. digitalpoint

    digitalpoint Administrator Staff Member Illuminator Enlightened L15

    A manually forwarded email won't work because it is then an altered email (the system only allows unaltered emails from the original sender [Niantic]).

    Can you post a screenshot of your filter setup? How are you sure that the filter is working?
     
  3. upload_2017-5-11_13-24-35.png

    And I know it is working because I have the other ingress related ones above it and one flags the damaged ones.
     
  4. digitalpoint

    digitalpoint Administrator Staff Member Illuminator Enlightened L15

    Ingress damage report emails come from "[email protected]" (not "[email protected]"). It used to be the @google.com address, but they changed it in the fall of 2015 when they split off from Google.
     
  5. ok, i copied what was written in the steps on the setup pages.
     
  6. digitalpoint

    digitalpoint Administrator Staff Member Illuminator Enlightened L15

    Hmmm... I checked the setup page and it shows the correct address here: https://outgress.com/help/forwarding/#step5

    Any chance you could point me to the URL where you saw the old email address so I can get it fixed?
     
  7. i'll take a look through and if i find it i'll post the link for you
     
    digitalpoint likes this.